Marina Shearer - Consultant, Facilitator, Conference Speaker
DIRECTOR INSPIRED TALK
| Marina is available to help in all areas of the Inspired Talk business. From needs analysis in the workplace, to one on one coaching, to seminars and conference presentations. Marina has 20 years experience in speaking and facilitating for businesses through NZ. Marina co-owns RhodoDirect, NZ largest online Rhododendron Nursery and is able to draw on practical applications from her own business as she assists others with their business solutions. |
| "As an organisation Hurst Holdings has used Marina in a variety of roles over a number of years. Marina has provided training and telephone support to our organization Waitaki Fuel Service based in Oamaru and has also provided training for our rest home managers at our conferences. Through our connection with her, Marina was invited to speak at the Rest Home Nurses conference at the Michael Fowler Centre in Wellington. As a speaker and trainer we have found Marina to be professional, relevant, inspiring and of real value. We would highly recommend her quality services." Ian Hurst, HURST HOLDINGS, HURST HOLDINGS |
Jude Jamieson - Customer Service and Call Centre Specialist
FACILITATOR INSPIRED TALK
Jude specialises in developing excellent frontline customer service staff and team leaders. She caters to a range of needs – building up individual and team communication skills, developing customer service standards and the corresponding coaching methods and quality manuals. She calls on her journalism and communication qualifications, and her hands-on experience in a contact centre environment, to help organisations succeed through delivering customer service excellence. She is available throughout the North Island and is happy both facilitating groups and working on an individual basis
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Carol Taplin -Consultant/Business Mentor/Strategist
| Carol Taplin is based in Nelson and is available to Inspired Talk customers throughout NZ. Carol's expertise is in organisational processes and procedures. She can assist in putting the mechanisms into place to ensure that the performance of the people is supported by the systems in the organisation. Carol is also available as a speaker. |