i n s p i r e :

"Marina has been closely associated with NZIM Canterbury for the last 10 years. Marina has served our organisation as a course facilitator where she has special expertise in a number of subjects mainly around customer contact and group dynamics. Marina always gets excellent feedback and we would recommend her without hesitation to anyone contemplating using her talents."

Reg Garters

Welcome to Inspired Talk - a place where you will find inspirational help in the fields of communication, customer service and interpersonal relationships. With 17 years of experience in training, development and consulting throughout NZ, Inspired Talk brings you proven competence and reliable results. We would be glad to have the opportunity to quote for your needs, whether it be training needs analysis, one-on-one coaching, consulting or team training.

Marina Shearer, Director and Facilitator is based in Canterbury. Her schedule often takes her around NZ as she provides training solutions Nationwide.

Jude Jamieson, facilitator and Call Centre Consultant is based in the Hawkes Bay and is available nationwide.

Take a look at a sample of the courses available to find out how Inspired Talk can help your business.

Check out testimonials to see what others have to say about Inspired Talk.


i n f l u e n c e :
Over the last 16 years Marina has facilitated for some of these well known NZ organisations: Amuri Health Centre, Hanmer Thermal Pools, Godfrey Hurst, Christchurch City Council, Ravensdown Fertiliser, Hurst Holdings, Waitaki Fuel Services, NZIM Canterbury, NZIM Wellington, Tait Communications, Air NZ, South Power, Westpac, Canterbury Breastcare, The George Hotel, Fulton Hogan, Mainpower.

Marina Shearer with the brokers of Anthony Runacres and Associates Ltd. Training held October 2009.

Marina's direct style provoked and confronted issues that would otherwise have been avoided. We were not looking for warm fuzzies and we didn't get them. This is definitely not "death by powerpoint" - you don't go to sleep when Marina is facilitating!! If you want to seriously work on team dynamics and performance - Marina delivers.
Allan Silcock
General Manager
i n s p i r e :

"Jude has years of experience observing staff and offering practical advice to improve on their skills. She was an integral part of building the customer service standards for our department through the establishment of our coaching guide and also developed and presented training sessions on the art of delivering superior customer service. Jude has a fantastic working knowledge of how an inbound phone-based centre operates and was able to improve our team's performance through a focus on continuous staff development and streamlining workflow processes through making the best use of technology." Clair Baker
Ravensdown Customer Centre Manager